Help Yourself

Self-service web portals give members and employers secure 24/7 access to the fund office.

CONNECT WITH MEMBERS

Easily integrated with your website, the BASYS Platform Member portal lets members access or enroll in benefits, run pension projections, make payments, download EOBs and more 24/7 from their PC, tablet or smartphone.

SEND A MESSAGE

The new Bridgeway content creation and delivery tool integrates with your system to create documents automatically populated with member-specific data from your BASYS Platform system and send personalized communications to one person or to thousands. 

UPLOAD THE INFO

ERISA-compliant Document Center lets plan participants view and download EOBs, complete online forms and submit supporting materials like birth or marriage certificates.

REPORT & REMIT

The BASYS Platform Employer portal lets employers securely submit reports and remittances online, saving significant time and cost.

MAKE A PLAN

Set up payment plans so employers can view current invoices, remit payments and address discrepancies.

HABLA ESPAÑOL

Give your members the option to access their benefits accounts in English or Spanish.

BY THE NUMBERS

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BILLION remitted via the BASYS Platform Employer Portal

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hours now remitted online via BASYS Platform Employer Portal

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accounts participants created on the BASYS Platform Member Portal

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Bridgeway customers now offering smartphone access via the BASYS Platform Member Portal

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WriterXG

Looking for an easier way to get the word out?

Keeping members, dependents and employers informed and supplied with vital documents is an important priority – and often a legal requirement – for fund offices and TPAs. With WriterXG from Bridgeway, you can quickly and efficiently generate and send letters, forms, invoices and other documents, populated with account-specific info drawn directly from your database, to a single recipient or thousands. Print and mail the documents or connect with your member portal and upload to each recipient’s secure document center.

WriterXG comes with a library of best practice templates for many common fund office forms and letters. Integrate with your ECM system to archive all communications in your document repository, where they are automatically associated with the correct member, dependent or employer Correspondence record for easy recall and customer service.

Are you ready to dig out from under that mountain of paper? Learn more or request a WriterXG demo.