Demand for online self-service and for 24/7 access to information has never been higher. Self-service portals can be a game-changer for benefit plans, their participants and their employers.
Your portal can give members, retirees and employers instant access to vital information and let them conduct business with the fund office at their convenience – but only if they use it! Two key strategies for getting the most from your self-service portals: strategic launch and sustained promotion.
Click on the image below to download Getting the full benefit from your self-service web portals, our free guide to best practices for delivering greater customer satisfaction by getting users to register for and return to your web portals, or reach out today for a no obligation consultation.