As the coronavirus spread across the US this spring, public officials and health experts introduced new safety measures that led many businesses to close or shift to work-from-home operations, with more than 2/3 of US workers working remotely at some point.
By mid-2020, some organizations were still wondering when or if they could return to the office. So savvy Taft-Hartley fund offices have traded their brick & mortar operations for a Virtual Fund Office that lets them continue to process benefits and serve members without ever going into their building.
Whether it’s the COVID-19 crisis or an unseen future concern, disruptions can derail your work and leave members wondering about their benefits. Our Virtual Fund Office tools let you and your team seamlessly access your fund office or TPA operations from any secure internet connection and provide uninterrupted benefits, info and support to your plan participants.
Check out these case studies for some of the ways basys customers are using our tools to boost member service, even during the pandemic. Take a look, then talk to us about how we can help build YOUR Virtual Fund Office.