basys and ISSI Merge to Form the Leading Multiemployer Benefits Administration Solutions Provider

BALTIMORE, MD, Jan. 5, 2022 — basys and Innovative Software Solutions Inc. (“ISSI”), leading providers of specialized benefits administration solutions, today announced a merger to become the industry leader for innovative multiemployer benefits solutions. Together basys and ISSI will provide administrators and participants with unmatched technology, support, and expertise in all facets of multiemployer benefits administration.

Both basys and ISSI will continue to offer their respective solutions, with no plans to sunset either platform, allowing customers to work with the benefits administration technology and customer support teams they already know and trust. The strength of the combined company will be harnessed to expand the capabilities of both platforms, while maintaining the highest level of customer support for administrators and plan participants.

“The emphasis on automation and modern solutions combined with a focus on dependability, cost-effectiveness and easy-to-deploy solutions at both companies, creates an unprecedented opportunity to provide new services and increased value to the full spectrum of customer needs – many of which went unmet prior to the combination of the two companies,” said President and CEO of the new company, Jenny Morgan. “I am truly excited to lead such an experienced team of over 300 benefits administration professionals as we continue to serve customers with best-in-class benefits administration solutions.”

“We are excited to be partnering with basys and further our mission to develop innovative benefit administration solutions that meet the range of our client’s needs from efficiency, to automation, to cost savings,” said ISSI President, Jim Barling. “As one company, our superior industry expertise in the Taft-Hartley benefits administration space will strengthen our customer relationships as we deliver the highest-quality service and support.”

BPOC and Five Arrows Capital Partners will gain a majority stake in the new organization from WindRose Health Investors. Harbour Benefit Holdings, Inc., the former owner of ISSI and the parent company of Zenith American Solutions, the leading third-party administrator in the Taft-Hartley market, will retain an investment in the new organization and will continue to leverage its technology and innovation.

The company will continue to operate under the basys and ISSI brands. There are no plans to reduce staff at either basys or ISSI, as the combined organization continues to prioritize employee satisfaction and recognizes that assembling the industry’s largest pool of talent and experience is a mission-critical component for ongoing success. Similarly, there are no plans to close existing facilities as a result of the transaction. Specific terms of the transaction were not disclosed.

Latham & Watkins served as legal advisor to Windrose Health Investors, and Harris Williams served as financial advisor. Paul Hastings and Robert W. Baird served as legal and financial advisors to BPOC and Five Arrows Capital Partners.

This Baltimore-based union benefits company merged with another, with plans for tech hiring

In a recent interview with, Jenny Morgan, CEO and president of the newly merged basys, LLC and ISSI, shared, “we will be looking for web developers, UX designers, product managers and other technical roles as the technology roadmap of the company expands.”  Those interested in learning more about the current opportunities can apply on the basys Careers page.

Basys Again Named a Top-Rated Benefits Administration System by

Again in 2021, basys has been named the Gold Medalist and overall Top Rated vendor in Info-Tech Research Group’s Benefits & Pension Administration Software rankings. The results are based on verified customer reviews covering more than 130 critical data points.

Basys ranked #1 in every key category, including

  • Quality & Breadth of Features
  • Product Strategy & Rate of Improvement
  • Ease of IT Administration
  • Ease of Implementation
  • Ease of Customization

We also topped Info-Tech’s Emotional Footprint ratings in the category, which ranks customer trust, satisfaction and likeliness to recommend.

To download the full report, visit and to learn more, contact your basys Account Executive!

Shantanu Paul

Basys adds Chief Operating Officer role, hires veteran healthcare IT executive

Basys has added veteran healthcare IT executive Shantanu Paul in the newly created role of Chief Operating Officer. The move comes as the company’s growth is accelerating sharply, with many new products, services, customers and employees added over the last two years.

Paul, who joined the company April 26, brings more than 20 years of experience leading healthcare technology and professional services organizations, serving most recently as COO and Chief Technology Officer of Atlanta-based Aliera Companies, which leverages the intersection of technology and medicine to improve the efficiency of healthcare delivery systems. Previously he had served in senior leadership roles at CIOX Health, Greenway Health and Allscripts, among other major US healthcare industry organizations.

“Basys presented a rare opportunity to join a technology company that has more than 40 years of success in its market and a mature customer base, yet is still excited about investing in innovation and growth,” Paul said. “It’s clearly a company that is mission-driven and feels deeply connected to its users. I’m excited to be part of that commitment and look forward to getting to know our customers.”

Paul will work with basys President and Chief Executive Officer Jenny Morgan, CTO Ron Rock, Engineering VP John Kreiner and VP of Professional Services Wayne Leipold to optimize the company’s technology development and deployment, application hosting in Taft-Hartley’s first SOC 2 Type II secure data center, and technical support for basys customers across the US and Canada.

I♥Media’s CEOs You Should Know: Jenny Morgan

Basys CEO Jenny Morgan was interviewed recently by John Dinkel of I♥Media’s CEOs You Should Know podcast. Jenny spoke about the history of the company, the basys commitment to the Taft-Hartley community, and the high value the company places on its “greatest asset” – its employees. Take a listen if you’d like to hear more!

basys Maryland Food Bank

Basys Employees raise more than $14,000 through Virtual Food Drive for Maryland Food Bank

May 2020 — As the COVID-19 crisis led to increased need to feed local families, employees at basys raised more than $14,000 in donations for the Maryland Food Bank. The campaign was an internal effort driven entirely by the company’s 140 employees. And it’s not the first time Team basys has stepped up.

“We have hosted a food drive at our headquarters for many years,” explains Jenny Morgan, basys President & CEO. “This year, with everyone working from home and the need in the community greater than ever, a group of our employees suggested we do a virtual food drive.” The campaign started with a modest goal, which was revised upwards several times as each milestone was exceeded. When employee donations topped $6,800, a group of basys board members pledged to match the total the staff donated. By the time the drive ended May 9th, the company was able to donate $14,114 to help feed hungry Marylanders.

“I’m proud of our team for always looking for ways to help our neighbors and the community of workers across the country,” says Morgan, former chair of the Baltimore branch of the Federal Reserve Bank of Richmond and basys CEO since 2009. “When so many people across the country are not so fortunate, we’ve been able to keep our staff on the job, working hard to support our customers – some of whom serve first responders, healthcare workers, grocery clerks and others who are on the frontlines of the pandemic.”