NEW: The Paperless Fund Office Goes Viral

While significant cost savings, reduced environmental impact and improved member service already provided compelling reasons to move your fund office or TPA to a paperless/less paper operation, nothing has driven home the advantages of going green like the COVID-19 pandemic. Suddenly the ability to minimize time spent opening and processing mail in the close quarters of the fund office, handle claims and pension applications from anywhere, provide members with real-time 24/7 access to their benefits information and minimize reliance on timely postal delivery made going green a major business advantage.

In the September 2020 issue of Benefits magazine, published by the International Foundation of Employee Benefit Plans, basys President & CEO Jenny Morgan talks about pros and cons of making the switch, what steps to take first, and what questions to ask before you begin. Download a copy of the article.

Basys is open for business.

We are continuing to operate during our normal business hours and to be available to customers via phone, email and support portal as usual. Our full team is working remotely and will continue to do so until experts advise that it’s no longer necessary. We’re also still hiring!

If you are a basys customer and require additional support or assistance during this challenging time, please reach out to your Customer Experience Manager; we are here to help. Additional COVID-19 resources and information is available on the MYbasys customer portal (registration required).

Why basys?

Who benefits with basys?

National Pension and Health & Welfare Funds

electrical switches

Plans of national scope with broad, diverse participant populations require software solutions that are flexible, configurable and scalable.
Discover why national retirement and health & welfare plans across the US and Canada choose basys solutions to manage benefits for more than two million workers.

Fund Offices

Self-Administered Fund Offices

Whether you’re serving 1,000 or 100,000, you recognize that each member depends on you to help them get medical care for their family, take a well-earned vacation or plan their retirement. Basys solutions, implementation and customer care are scalable to any size fund office or participant population.

Third Party Administrators


Attracting and onboarding new business while keeping current customers happy, secure and up-to-date can be a challenge. Count on basys to understand the specific needs of your TPA business and to help you keep costs low and customer satisfaction high.

We are proud to serve members, employers and trustees of some of North America’s most respected unions.

basys by the numbers


average improvement in efficiency for customers moving from legacy systems to basys


basys customers ready for
ICD-10 when it went into effect October 1, 2015


benefit plans onboarded to the basys system since 2016


average number of regulatory updates provided to affected customers each year since ACA introduction in 2010