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Shared Services Manager

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At basys, you can make a positive impact on the lives of millions of American workers and their families. We currently provide high-quality software, implementation, training and support services to over 1,500 benefit plans in the United States and Canada.  basys offers challenging, meaningful work & a wide variety of growth opportunities.  Our organizational structure allows you to work closely with senior management and contribute in a way that’s not possible at larger companies. 

We currently have an opportunity at our corporate office in Linthicum, Maryland for a Shared Services Manager to join our leadership team.  As a technology company, we strive to make our internal operations a model for our customers by using automation to the maximum extent appropriate.  The Shared Services Manager will play a key role in deploying and managing the business and technical processes needed to support our internal infrastructure.  This individual will be accountable for developing and maintaining a high performing team to ensure results and department goals are achieved.  In addition, the ideal candidate will seek opportunities for process/productivity improvements and implement best practices within shared services and across the organization.

Key Responsibilities:

  • Management of internal IT infrastructure including deployment and support of systems and applications such as Microsoft Office, Outlook, Exchange, SharePoint and videoconferencing
  • Oversight for the day-to-day operations, monitoring, troubleshooting, automation, and configuration of the corporate servers and applications as well as planning, developing, and supporting hardware, software, and operational needs for internal IT systems
  • Assess and optimize the work flow between functional areas within shared services to maximize efficiency and minimize errors
  • Provide leadership for daily office operations to include reception and front office administration, mail and production services
  • Oversee all bookkeeping functions and internal information management
  • Collaborate with external property management in relation to office comfort, expansion, space improvements and design, and safety and security
Requirements:
  • BA/BS degree in Business, IT or a related field
  • Minimum 3 years experience in a Supervisory role.  Proven ability to motivate, promote open communication, and provide mentoring for direct reports
  • 5-7 years Information Technology and/or Office Management experience.  Knowledge of general accounting principles is preferred
  • Proficiency with software solutions for office productivity (Microsoft Office Suite), communications, and electronic content management
  • Self-starter, independent thinker who can manage multiple, often competing priorities effectively. Excellent time management and prioritization skills are critical
  • Excellent communication skills, both oral and written

If you are looking for an opportunity to utilize your technical skills while working in a fun, relaxed environment, look no further… basys is the place for you!  We offer a comprehensive benefits package that includes profit-based bonuses and flexible work arrangements. 

SALARY REQUIREMENTS MUST BE SUBMITTED WITH RESUME FOR CONSIDERATION.

Send resume and salary requirements to employ@basys.com or fax (410) 850-0494. 

Equal Opportunity Employer

 

 

 


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